Category: Articles

IVR Solutions and IVR Call Center Case Studies.

Indian businesses have used interactive voice response, IVR Solutions in very innovative ways for customer service. IVR Call Centers where IVR Systems are deployed can handle large call volumes with very minimal human resources. Here are four case studies, where Enjay Synapse is used as IVR  System. Summary of IVR …

Benefits of WhatsApp CRM Integration

WhatsApp is probably most used means of communications across the planet. In India, WhatsApp is very widely used for business also. Apparently, your Customers also use WhatsApp for communication. WhatsApp CRM integration can be of extremely effective means of communication especially by using Templates and automated transactional WhatsApp Messages. Bulk …

Opening of Enjay Ahmedabad Branch

After the recent launch of Enjay Branch in the UK, we are very pleased to announce that we are opening up a branch office in Ahmedabad, Gujarat (Heritage City of India). We are shifting our office in Gandhinagar to a bigger and a modern office in Ahmedabad which will be …

Enjay CRM Online Webinar Registration

Register for online Demo of our CRM Solutions. Understand how combination of Cloud CRM + Intelligent Mobile apps help you to manage your Sales & Support Teams. This webinar is done by our CRM Experts, who take you on an in depth journey of how Sales and Service business is …

Register for Best Mobile CRM in India

Saturday, 17th December, 2016. This day will change the we all look at our businesses. It will change how we handle our Customer Relationships. It will revolutionise how our teams communicate with our customers and coordinate between themselves. 2016 will not be 2016 again. CRM for SMEs in India will change …