telemarketing software

How to Make the Most of Your Telemarketing Software

Read Time: 4 minutes Finding the right telemarketing solution for your business can be challenging, but it’s crucial. This is because the performance of the solution will determine how efficient your telemarketing team is. This is why you must approach the activity of choosing … Read More

telemarketing call center

5 Practical Tips to Set Up a Telemarketing Call Center

Read Time: 4 minutes A telemarketing call center is not beyond the scope of any business today – even small and medium enterprises. Telemarketing can help businesses achieve many objectives like creating awareness, leads generation, increasing telesales, collecting customer feedback, and more. We have … Read More

telemarketing for small business

7 Reasons Why Small and Medium Businesses Should Not Ignore Telemarketing

Read Time: 4 minutes Customer experience is soon turning out to be the single most powerful differentiating factor between business and brands, no matter how small or large they are. Also, businesses are no longer restricted to cater to customers of specific geographic locations. … Read More

whatsapp marketing

Definitive Guide to WhatsApp Marketing

Read Time: 6 minutes More than 1.5 billion people use WhatsApp. That is 150 crore people. Moreover, it is used by them multiple times in a day. That makes WhatsApp Marketing the hottest topic for discussion.  Obviously, there are many ways to use WhatsApp … Read More

what is the difference between telemarketing and telesales

Telemarketing or Telesales: What Does Your Business Need?

Read Time: 4 minutes Many people get confused between telemarketing and telesales. They assume both to be the same. So what is the difference between telemarketing and telesales? Both activities comprise of different activities and cater to different needs for businesses. Telesales was the … Read More

telemarketing advantages and disadvantages

Is Telemarketing a Beneficial Activity for Your Business?

Read Time: 3 minutes Telemarketing is the method of using the telephone to achieve or contribute to marketing and sales goals. It includes: Selling products and services Creating awareness about seminars, training and new offers Generating leads and appointments for the sales team Conducting … Read More

voice logger

The Definitive Guide to Voice Loggers in India and Their Correlation to Business

Read Time: 6 minutes If you have a telemarketing or call centre setup for your business, you know the importance of staying updated about what your agents communicate to your prospects and customers. Thus, a voice logger is essential for businesses which have a … Read More

crm evaluation

CRM Evaluation: Why CRM Trial does not help

Read Time: 5 minutes I know most of CRM vendors offer CRM Trial versions for evaluation purpose. But my experience says that evaluating the CRM based on a few days of trial does not work.  Most people think that they will use the system … Read More

telemarketing

The Definitive Guide to Telemarketing for Your Business

Read Time: 6 minutes There came the point when at Enjay IT Solutions, we realized that we needed to move beyond just face-to-face meetings to increase our customer base. We had been far too dependent on our sales team identifying prospects, trying to set … Read More

increase employee productivity

Increase Employee Productivity: Expectations vs. Reality

Read Time: 4 minutes During World War II, Russia strapped bombs to the backs of dogs (Alsatians) and trained them to run towards German tanks. These bombs could detonate with a remote control or when the timer went off. The Russians starved the dogs … Read More