ivr integration

5 Key Benefits of Integrating Your IVR and CRM Software

Business is moving fast today. Every day, we read news about a new technology promising to bring innovation or a revolution in one sector or the other. Every sector is flooded with competition. People are looking for customized services. The … Read More

How Outbound IVR-Inbound IVR Combination Helps You Get More Customers?

According to marketing guru Seth Godin, there are four types of people – prospects, customers, loyal customers and former customers. The loyal customers are often happy to spend more money with you. One way to engage with the four types … Read More

Call Centre Setup using Android Phone with Enjay Synapse Mobile

How much time does a Call Centre Setup take? The answer is a couple of days or couple of weeks. But if we do Call Centre setup using Android Phone it can be done in 10 Minutes. Enjay Synapse Mobile … Read More