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motivate your employees

7 Surefire Way to Motivate Your Employees in the Call Center

Read Time: 5 minutes Many businesses set up call centers either as a helpdesk for employees, or a customer support center, or for inbound/outbound sales . Some call centers could address all the above-mentioned functions. Typically, the key components of a call center are … Read More

5 Key Benefits of Integrating Your IVR and CRM Software

Read Time: 5 minutes Business is moving fast today. Every day, we read news about a new technology promising to bring innovation or a revolution in one sector or the other. Every sector is flooded with competition. People are looking for customized services. The … Read More