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How IVR works

IVR Solutions and IVR Call Center Case Studies.

Indian businesses have used interactive voice response, IVR Solutions in very innovative ways for customer service. IVR Call Centers where IVR Systems are deployed can handle large call volumes with very minimal human resources. Here are four case studies, where … Read More

What is IVR [Video]

All of us have used IVR system more than we can think. Still the question, What is IVR remains unanswered entirely. IVR is used to handle huge of calls at a little cost. IVR is used for automatic call distribution … Read More