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Inbound and Outbound IVR

How Outbound IVR-Inbound IVR Combination Helps You Get More Customers?

According to marketing guru Seth Godin, there are four types of people – prospects, customers, loyal customers and former customers. The loyal customers are often happy to spend more money with you. One way to engage with the four types … Read More

What is IVR [Video]

All of us have used IVR system more than we can think. Still the question, What is IVR remains unanswered entirely. IVR is used to handle huge of calls at a little cost. IVR is used for automatic call distribution … Read More