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ivr integration

5 Key Benefits of Integrating Your IVR and CRM Software

Business is moving fast today. Every day, we read news about a new technology promising to bring innovation or a revolution in one sector or the other. Every sector is flooded with competition. People are looking for customized services. The … Read More

IVR Tips: How to do IVR Testing for Best IVR results [Video]

How to create IVR system that your Callers would love. For best IVR results, proper planning is required. Without adequate IVR testing for your IVR message as well as appropriate IVR service provider, you cannot ensure customer delight. However many … Read More

Call Centre Setup using Android Phone with Enjay Synapse Mobile

How much time does a Call Centre Setup take? The answer is a couple of days or couple of weeks. But if we do Call Centre setup using Android Phone it can be done in 10 Minutes. Enjay Synapse Mobile … Read More