Read Time: 4 minutes Customer experience is soon turning out to be the single most powerful differentiating factor between business and brands, no matter how small or large they are. Also, businesses are no longer restricted to cater to customers of specific geographic locations. … Read More
Telemarketing or Telesales: What Does Your Business Need?
Read Time: 4 minutes Many people get confused between telemarketing and telesales. They assume both to be the same. So what is the difference between telemarketing and telesales? Both activities comprise of different activities and cater to different needs for businesses. Telesales was the … Read More
Is Telemarketing a Beneficial Activity for Your Business?
Read Time: 3 minutes Telemarketing is the method of using the telephone to achieve or contribute to marketing and sales goals. It includes: Selling products and services Creating awareness about seminars, training and new offers Generating leads and appointments for the sales team Conducting … Read More