Yes, any of the above types of lines (or any combination ) Can be used with Enjay Synapse. Even one Synapse can have combination of above lines
Yes, Enjay Synapse (the Telephony Server) can be installed in VM. By default it comes as an appliance, but VM installation is also possible
According to the current market competitions, CRM Software is essential for every call centers because its really helping agents to maintain their customer data and can track every activity easily. Thanks to the author for sharing such nice information here to get benefits of call center CRM. keep posting.
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