CRM Training

Online CRM Training from Experts with CRM Training Material to help you to achieve CRM Success.

Are you already using CRM? OR Are you planning to buy CRM?

This CRM Training will help you achieve Success in most effective way. Our CRM online training will not only enable you and your team to learn CRM but also best practices on CRM Success. These Training are pre-scheduled online and delivered to you at your convenience.

What kind of CRM Training are you looking for ?

Why our Team is not using CRM?

Possible reasons why users don't use CRM? What we can do about it?

CRM features that makes your life easy.

Explanation, usage and benefits of Tag, Outmail, Mass mailing, Tag Automation.

Effective Sales review & mobile CRM.

Metrics for Sales review. The review is not enough, action needs to be taken.

Bulk WhatsApp and CRM Combination

A Lead Generation and Cross Selling Tool from Mobile for marketing, prospecting and Customer On-boarding.
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Increase Sales using Cross & Up Selling

Cross-selling & Upselling. Definitive guide on how to use Opportunity Matrix. Get free tool for your company.

Automation of Contract Management

Understand how Enjay is using CRM. Fully Automated and Integrated Contract Management - The Enjay Way.

LinkedIn Business Training

Different Versions of LinkedIn. Learn how LinkedIn Sales Navigator can be used for finding more leads, nurturing prospects and strengthening relationships.

Ticket Management and HelpDesk

Ticket/Helpdesk/Support Management or after-sales service, all these can be drastically improved using CRM. Learn how to leverage Enjay CRM for this.

Brainstorming Session with CEOs & TLs

Best Practices at Enjay and other Clients. Listen, understand and respond to challenges faced by users. Roadmap of Business in general and the role of CRM.

Call Centre & CRM Training

Manage Sales, Lead Generation, Helpdesk, Reporting & Efficiency analysis to improve Customer Experience.

Association CRM Training

Associations have a lot to manage with very limited resources. Automation can help to a great extent if done efficiently.

Customer Communications & CRM

Communication is the most important component. Learn how how to Call/SMS/Email/Chat with Enjay CRM.

Why Select Enjay for CRM Training ?

Business First, Then Technology

Enjay CRM Trainings are not just Training, but we focus more on Business Process aspect. We don’t just teach you how to utilise CRM as software but on how to enhance the effectiveness using CRM as a tool to achieve larger and long term goals.

CRM Training by Experts

All CRM Trainings given by Enjay are done by experts who understand business process and how to use technology in best possible way. You can ask anything regarding CRM or your Process, we would be happy to reply and help.

Online CRM Training

Most of our Trainings are done using Web-ex or other online training tools, so that you and your team can watch them without leaving your desks. These are pre-scheduled –but you may request special timings and can always request recordings.

Useful CRM Training Material

One picture is worth thousand words and one video worth million words. With this analogy in mind most of CRM Training material is in the form of short Videos. We also provide Chalk talks which talk more about concepts, hacks, tips and best practices.

Excellence is an art won by training and habituation. We do not act rightly because we have virtue or excellence, but we rather have those because we have acted rightly. We are what we repeatedly do. Excellence, then, is not an act but a habit.

- Aristotle​​
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Benefits of Enjay CRM Training

Increased Productivity & Efficiency

CRM is a enabler and a force multiplier. Your team members will surely experience increase productivity and higher efficiency when equipped with proper CRM training and world-class CRM Training Material.

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Better User Adoption​

Most of CRM implementations fail because of bad user adoption. Biggest reason for bad user adoption is Inadequate Training. Proper focused training will result in better user adoption.

Proper Analysis And Reporting​

Our Training’s provide insights to Top Management and Team leaders to analyse CRM reports properly and more meaningful way, by getting more with less efforts. This results in much effective leadership.

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Better Customer Experience​

When your Team is trained and equipped with proper CRM training, obviously your customers will have better experience and service. This will definitely increase your goodwill and profitability.

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