Tight integration with Enjay Synapse Telephony Servers provides Call Recording, Detailed Reporting and above All Customisable Predictive Dialling
Manage entire Debt Collection Data in a single platform. Borrowers, PTP, Collections, Visits, Calls & Reports to be submitted to Bank Management.
Easily import Data coming from Banks manually. Alternatively use of API provides tight integration and avoids duplication of work.
Pre-built and customisable reports according to the requirements of BFSI Clients. Creating complex report is easy. Performance Dashboards for Managers
Higher Call connect ratio leads to higher collection. Higher collection means higher efficiency and higher profits. And, Happy Clients too.
Use Enjay’s secured Cloud to deploy the Solution. Alternatively the entire Solution can be deployed in your Premise or Cloud Infrastructure.
Manage multiple BFSI Clients, Multiple Campaigns, Shifts, Teams, Collection Processes in one single Platform. Make more out of your Investment.
Collection process involves going to homes and offices of borrowers. Mobile App helps track the visits and anlyse outcome of the effort.
We understand that Data and Application security is of prime importance for BFSI Companies. Web App, Telephony and Mobile App are secure by design.
Process for Automated Dialing
Import data received from the Bank
Configure Predictive dialling
Agents answer automated calls
Update the call & collection status
Reporting to Bank
Process for Manual Dialing
Assign calling data to users
Agents manually click to call
Just amazed with what you guys have come out with. Thanks for understanding the pain points and addressing them very correctly.
Did you find this review helpful? Yes (3) No (1)
This tool has been already deployed Since 2017. We are glad that our Customers are enjoying it.
Did you find this review helpful? Yes (1) No
We have all solutions from Enjay in place.
It’s not only solve your monitoring ,operational & quality concerns but also give better customer service delivery experience. That’s what it matters, as our all solutions are in existence because of customer in center.
Did you find this review helpful? Yes (3) No
Thanks a lot Gunjan Shah. We are glad that you and your team is happy with our solutions.
we are using zoho books want to know about your software
Did you find this review helpful? Yes (1) No (1)
ok, Our team will contact you soon.
Name
Email
Website
Save my name, email, and website in this browser for the next time I comment.
Notify me by email when the comment gets approved.
A superb tool to keep track on your debt collection
Just amazed with what you guys have come out with. Thanks for understanding the pain points and addressing them very correctly.
Did you find this review helpful? Yes (3) No (1)
Thanks a lot for your kind words.
This tool has been already deployed Since 2017. We are glad that our Customers are enjoying it.
Did you find this review helpful? Yes (1) No
It’s not magic, it’s solutions
We have all solutions from Enjay in place.
It’s not only solve your monitoring ,operational & quality concerns but also give better customer service delivery experience. That’s what it matters, as our all solutions are in existence because of customer in center.
Did you find this review helpful? Yes (3) No
Thanks a lot Gunjan Shah. We are glad that you and your team is happy with our solutions.
we are using zoho books want to know about your software
Did you find this review helpful? Yes (1) No (1)
ok, Our team will contact you soon.