How to use CRM for your Business
Marketing, Sales, Service (Ticketing), AMC, Renewals A Walkthrough with lots of tips.
CRM
Sangam CRM is the Best CRM Software In India For Marketing, Sales & Helpdesk CRM.
Close more deals, Manage Sales Teams, Manage Helpdesk, Manage your team with Enjay CRM, the Best CRM in India. Complete CRM solution for small businesses and Enterprises.
Most user-friendly Mobile CRM software designed for your Sales and Service Teams.
Why India Needs CRM software for India ?
Most of Sales CRM software in India Market are originally developed by US companies or developed by Western economies. India is a very different Market, we definitely need an Indian CRM designed for Indian Business practices.Click here to read more why India needs CRM software for India
Most of CRM software is designed for the Bosses. This is the fundamental problem with CRM software available in the market. Enjay CRM is designed for the Sales and Service Executives to enable them and act as a force multiplier for them. At the same time, it also provides great information and reporting for the bosses. But ease of use is the first priority.
One CRM Software to meet all your needs
Sales CRM Software
Designed for making the life of Sales Executives as easy as possible. Manage your Leads, Opportunities, Sales Funnel, Sales Activities and Sales Reporting easily with Enjay CRM
Mobile CRM Software
Mobile CRM Software Never miss an appointment or followup, track your activities easily. Log Calls and SMS automatically. Mobile Dashboard to guide your Day and manage your team. Configurable Mobile App
CRM Integrations
Enjay CRM integrates with your website, Yellow Pages Portals, your ERP or any other software application. Built-in integrations include SMS, Email Tracking, Telephony, LinkedIn, etc
Call Center CRM
Manage Sales and Support desk with built in integration with Enjay Synapse, which is Call Center Software. Suitable for a small team as well as large teams for any kind of processes.
Helpdesk CRM Software
Manage Support Tickets, AMC, Product details, Product Warranties, Product subscriptions SLAs, Escalations easily with Enjay CRM software. Proper ITSM based on ITIL Standards
CRM for Marketing
Email, SMS, WhatsApp Automation for lead nurturing, Cross Selling and up-selling. Use Account-based marketing with proper categorisation Industry-wise, Product wise or region wise.
Custom CRM
Enjay CRM is great out of the box, but it can be customised to suit your Business Processes. Every module, every field, every automation, every report can be customised.
CRM API
Enjay CRM comes with a secured web API which can be used to integrate with any software application like ERP etc. Comes with complete documentation, Sample files and telephonic support.
Deployment Flexibility with Cloud CRM or Onsite CRM
Enjay CRM comes with the flexibility to deploy on our Cloud, Public cloud or private cloud. It can even be deployed at your Server Locations. In case you choose to deploy it on your servers, we provide a secured, optimised and hardened the Operating system to run the CRM software.
Requirements for Onsite CRM Implementation
- Two Servers (for Live and Backup).
- Redundant and reliable connectivity.
- Operating system (EnjayCRM OS provided by Enjay.)
- Server Administrator to monitor and manage server Resources.
- SSL Certificate for securing your Servers.
Our Secured Scalable Cloud CRM Infrastructure
Enjay CRM is hosted with largest Data Centers in India to give your best performance and security. Proper DR (Disaster Recovery) is implemented at other Data Centers to provide you Business Continuity.
Access to your data is restricted by Firewalls and security managed by professionals. Regular user level, group level Data Access Control is built in.
We also provide you proper NDA, SLA and Privacy policy to make sure that your business information remains secure.
Scalability: While our smallest client is 2 user our largest Client is 8,500 users, Which proves the flexibility and scalability of the solution.
CRM software Solutions for Any Industry
Enjay CRM software is designed with flexibility and scalability in mind. This is the reason why so many clients from so many different Industries are happy with Enjay CRM. Even if your Industry is not listed below, without doubt, Enjay CRM should be able to manage it.
- Real Estate
- Call Center / BPO
- Travel
- NBFC
- Trading
- Telecom
- CRM for Government
- IT Hardware
- Channel Management
- Software Companies
- Service
- Distribution
- Manufacturing
- Tally Partners
- Automobile Dealership
- Healthcare
- ITSM & Helpdesk
- Pharma
- Consulting
- Hospitality
- Banking
- Stock Broker
- Education
- Collection Agency
Most useful CRM Integrations for CRM Software
SMS CRM Integration
Send automated SMS responses (notifications), Group SMS or bulk SMS messages from CRM directly. Enjay CRM can integrate with any SMS gateway in the world.
Email Tracking for CRM
Enjay CRM comes with built-in Email sending Client with templates and complete Email Tracking. Get notified when your client opens or clicks your Email.
CRM Telephony Integration
Enjay CRM software has integrated Telephony solution as well. Call popup, Call distribution, Automated & Predictive dialling Call recording right into CRM.
Enjay CRM is first CRM which provides WhatsApp API Integration. Automated, transactional, Templatised WhatsApp messages right in CRM. Inbound and outbound.
Customer Portal App
Enjay CRM comes with a mobile Customer Support App to support your Customers to create and track enquiries, tickets etc. Even request the immediate callback
CRM LinkedIn Integrations
CRM LinkedIn integration provides better visibility and helps to know more about your prospects and develop better and engaging relationships.
CRM Tally Integration
Avoid double entry. Sync Tally Ledgers with CRM, Manage receivables in CRM directly. Get projected Cash flow in CRM. Send CRM quotations to Tally Invoices.
CRM Chat Integration
Chat with your Website visitors directly from CRM. Support your customers with Chat support, integrated right into CRM. True Multi-channel customer support.
Testimonials
We have been using Enjay CRM which is integrated with Telephony system and we are very happy with their solution and their service.
Krishna Rao
Gen Manager IT, Mumbai
I can say that Enjay CRM revolutionised our CRM team. It made managing our Service engineers very easy. Now we can provide much better service to our customers. The best part is that we come to know about escalations much before the client calls me. I am loving it.
Hall Sameerkumar Chaudhari
MD & CEO
We are a Mumbai fast-growing startup in B2C space for the used car. We have implemented Enjay CRM Software and Enjay Synapse Telephony and the whole solution is integrated with our Website Portal and also our Backend systems using CRM API provided by Enjay. We are very satisfied with Enjay's solutions and their support.
Shubh Bansal
CEO and Director
Our business process is complicated and also the team size is considerable. We have implemented Enjay CRM and Enjay Synapse solutions. Enjay's Team made it possible to match their CRM Software with our stringent requirements. We would recommend Enjay CRM to any business.
Rakesh Saraf
CEO
We are one of leading Maruti Dealership. We have more than 35 branches across 18 cities in Pune. In all the branches we have implemented Enjay CRM and Enjay Synapse (for Telephony). Now, our entire operations are smooth and provide us much-required flexibility and transparency. Of course, our efficiency has increased drastically.
Ranjan Pujari
Group CIO
CRM Success Stories
Comments Rating
( reviews)
Excellent
We are getting the updates about staff, what they are doing and they are working efficiently or not. Their pending tasks are visible, new inquiry data are up to date and if any of our clients are not responding then we have the whats app option to convey our messages. we have the client database in the software and this helps us to short employee/branch wise data segregation.
CEO, Nirman Broking.
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Pricing
I’m an independent IT consultant. Looks promising. Pls let me know the pricing model.
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Ok. My team will contact you soon.