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Attendance Management system

Attendance Management system in Sangam CRM

Read Time: 4 minutes Every business owner, sales manager, or leader faces the problem of keeping track of their team member’s attendance, like when they are coming, when they are leaving, when they are applying for leave, and who has approved the leave. As … Read More

google sheet integration

How Google Sheet Integration With CRM Can Change The Report Analysis?

Read Time: 3 minutes If you want to learn how to use google sheet integration in Sangam CRM then you are at the right place. The entire process of syncing your CRM data into a Google sheet has been explained in the below video. … Read More

Schedule Report

How to Schedule Report in Sangam CRM?

Read Time: 5 minutes With Schedule reporting, now you can email the scheduled reports to stakeholders or anyone outsider who doesn’t have access to CRM. Isn’t that an Awesome Feature? The best part is, that the set scheduled reports are sent to Automation. All … Read More

Deduplication

How deduplication works in Sangam CRM?

Read Time: 5 minutes Data has great importance in the business world, but one of the biggest problems that we all deal with is the deduplication of data. When the same data gets recorded in the database more than once, it is called duplicate … Read More

Campaign management

Campaign Management in Sangam CRM

Read Time: 4 minutes Customer Relationship Management solutions are designed to help organizations build better customer relationships. CRM solutions consist of various modules to manage sales and services. Most CRM solutions also come with a Campaign Management Module for conducting WhatsApp campaigns, Email campaigns … Read More

Master data

Who Should Manage Master Data?

Read Time: 4 minutes In this blog post, we will understand “Who should manage Companies Master Data”. Before we discuss who should manage it, let us understand first what Master data are. What are Master data? Companies Master data are the database where every … Read More

how can we prevent insertion of duplicate data

How can we prevent insertion of duplicate data in CRM?

Read Time: 3 minutes Watch the below video to learn how can we prevent insertion of duplicate data in CRM? When there are multiple records in the system with a similar piece of information, say, the same contact number or email address, then this … Read More

global search in sangam crm

What is Global Search in CRM and its Configuration

Read Time: 3 minutes How great it would be to get all the customer information you need about a company or person simply with a single click. To do this, you’ll need to know what global search is and how it can help your … Read More

Should We Build a Custom CRM or Buy a Readymade CRM?

Read Time: 5 minutes Which is better: Custom CRM or Readymade CRM? Should We Buy a Readymade CRM or Build a Custom CRM?, you might have come across this question while planning to have a CRM solution in your business. Well, In business there … Read More

Two big confusions business owners have when they are Planning to buy CRM.

Read Time: 4 minutes In this article, I will be clearing out two big confusions through which a CRM buyer goes through while buying a CRM solution for their business. If you too are confused between CRM & ERP and if you are not … Read More

Synapse Remote extension checklist

Read Time: 3 minutes While configuring remote extensions for Synapse Server, this checklist will help you. Configuration of Synapse Remote Extensions is needed when Synapse Server is at one location and there are some remote extensions needed to be configured at the remote locations. … Read More

Why switch over to PRI from GSM/PSTN?

Read Time: 3 minutes Currently, many companies have begun to understand the importance of customer service or even proper Telemarketing, so they want to have a team of Tele callers or a team of technical people who will provide support on phone to their … Read More